byon Casino & Sportsbook Data Care

This page describes what we collect when you use byon and how we keep that data protected. We take data privacy seriously — your personal information, payment details, and gaming history remain confidential and are processed only for purposes you have consented to. When you open an account on byon, deposit via DANA or e-wallet, or place bets on Liga 1 matches and live-dealer tables, we collect information necessary to verify your identity, process payments, and settle outcomes.

We operate in jurisdictions where online gaming is legally permitted. Our data handling practices comply with standard privacy frameworks and our own internal data-protection commitments. We do not sell your data to advertisers or brokers. We share information only with payment processors (to settle deposits and withdrawals), regulatory bodies (if required by law), and our own internal teams (to investigate disputes and prevent fraud). This policy explains what we collect, why, how long we keep it, and your rights regarding your own data on byon.

If you have questions about how we handle your information, contact our support team via live chat, email, or in-app help. Our data protection officer responds to data-access requests and privacy inquiries within standard response windows.

What We Collect on Your byon Account

We collect information in three categories. Account information includes your email, mobile phone number, full name, date of birth, and residential address. Identity documents include scans or photos of your government ID (KTP, SIM, or passport) and address proof (utility bill or rental agreement). Payment information includes your bank account or mobile-wallet details (for example, your DANA or e-wallet account details, or mobile banking account number for withdrawals). We also collect transaction logs — deposits you make, bets you place, outcomes you receive, and withdrawals you request.

We do not collect cookies or browsing data to identify you across external websites. Our platform may use cookies for session management (keeping you logged in) and for security (detecting unauthorized access attempts). These cookies expire after your session ends or after a period of inactivity.

We do not collect biometric data, device location, or camera access. We collect only what is necessary for account verification, payment processing, fraud prevention, and dispute resolution. When you contact our support team via live chat or email, we retain copies of your messages for record-keeping and to defend disputes.

Account data: Email, phone, name, date of birth, address. Required for account opening and KYC verification.
Identity documents: Government ID and address proof. Used to verify your identity and prevent fraud.
Payment details: Bank account or wallet identifiers. Shared only with payment processors to settle deposits and withdrawals.
Transaction logs: Deposits, bets, settlements, withdrawals. Retained for dispute resolution and regulatory compliance.
Session cookies: Temporary data to keep you logged in. Expires after your session or period of inactivity.

How We Use Your Data on byon

We use your account information to verify your identity (part of our KYC process), activate your account, and enable you to deposit and wager on our sportsbook (covering Liga 1, Piala AFF, Champions League, and other tournaments), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). Payment details are used solely to process your deposits via local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment, and to return your withdrawals to your original payment method.

We use transaction logs to settle bets, resolve disputes, and detect fraudulent activity. For example, if you report that a roulette spin settled incorrectly, we review game logs to verify the actual result. If we suspect your account is being used by an unauthorized person (such as unusual betting patterns or login attempts from different cities like Jakarta and Surabaya simultaneously), we investigate using your transaction history and may temporarily restrict access until you confirm the activity is legitimate.

We use your contact information (email and phone) to send you account confirmations, deposit receipts, withdrawal confirmations, and security alerts (such as notification of a new login from a different location). We do not send marketing emails unless you opt in to promotional communications. You can adjust communication preferences in your account settings at any time.

Data location note: Our servers may sit outside your jurisdiction (Indonesia). Your data is transferred to servers in other countries for processing and storage. We apply encryption to protect data in transit and at rest. By using byon, you consent to this international data transfer.

How Long We Keep Your Data on byon

We retain your account information as long as your account is active. Once you close your account, we retain your personal data for a standard archival period (typically up to 7 years) to satisfy regulatory requirements and to defend potential disputes. After that period expires, we securely delete or anonymise your data.

We retain identity documents (KYC files) for the duration of your account plus the standard archival period. Payment information is deleted or masked once your account is dormant and the archival period has passed. Transaction logs and game records are retained permanently to provide historical evidence in case of disputes or regulatory investigations. You can request a data deletion by contacting our support team; we will anonymise or delete personal data where doing so does not conflict with legal retention requirements.

Your Rights and Our Commitments on byon

You have the right to access your data — request a copy of all personal information we hold about you. You have the right to correct data — if your address or contact information is wrong, you can update it through your account settings or request correction via our support team. You have the right to request deletion (subject to legal retention requirements), and you have the right to object to how we process your data for specific purposes.

To exercise these rights, contact our data protection officer via email or in-app help. We respond to data-access requests within standard response windows, typically within a business day. We do not charge fees for these requests unless they are repetitive or vexatious.

We undertake to keep your data secure. All payment information is encrypted in transit and at rest. We use industry-standard security protocols and regularly audit our systems. We do not share your data with third parties except payment processors (necessary to settle deposits and withdrawals), law-enforcement authorities (if legally required), and our own compliance team (to prevent fraud). We do not sell your data to advertisers, marketing firms, or data brokers.

We update this privacy policy periodically as our practices evolve or regulations change. We notify you of material changes via email or account notification. Continued use of byon after a policy update constitutes acceptance of the new terms. If you disagree with changes, you may close your account and request that we delete your data (subject to legal retention requirements).

Request data access: Contact our support team via email or live chat. We provide a download of your personal data within standard response windows.
Update account information: Edit your email, phone, or address through your account settings. Changes take effect immediately.
Report data security concerns: If you suspect unauthorized access to your account, change your password immediately and contact our support team.
Delete your account: Request account closure via support. We securely delete or anonymise your data according to our retention schedule.
Opt out of promotional emails: Manage communication preferences in your account settings. You can disable marketing emails at any time.

byon data protection team

Privacy and compliance

We take data protection seriously. If you have privacy concerns, questions about our data practices, or requests for data access, contact our support team without delay. Our data protection officer is available via email and will respond within standard response windows, typically within a business day.